Tag: dealing-with-weirdness

policy cancellation and first class impressions

First of all, I wanted to say something about the craziness that is my mortgage company (and in a related note, the craziness that is my insurance company). We have had our loan sold many times, but this was the first one that never sent us payment information (like, where to send it, and when), and then threatened a late payment for the payment we didn’t know existed. Anyway, cut to the other day…

We got a notice that our home insurance policy was about to be canceled, due to a lack of payment. Since the mortgage company are the ones that make those payments on our behalf, we called them up. After a little talk, it was cleared up; not their fault, because they made the payment back in June.

So I called Allstate. Turns out, that someone issued a refund two days after said payment was received and processed. The best part? There was no reason for the refund. All is taken care of, right? Well… not exactly. See, the refund check went to the mortgage company, who, you guessed it… cashed the refund check. Now, we have to get them to pay again.

You know, you would think that companies that deal with many loans, and many customers would be able to keep better track of what’s been paid, who’s paid up, and where $800 some odd dollars are at all times, you know? Well, at least we found out BEFORE our insurance was canceled, eh?

In other news, I have been logging in to my online classes each day, and I really think that I am going to be able to manage this quite swimmingly. I went up to the school yesterday to take care of getting an ID card, a parking pass, and my books, only to discover that the bookstore doesn’t carry my stats book. No matter, I said, I will check amazon! Well, turns out, even better for me, that you can just buy one year’s access to the book online; which is part of a program that I was going to have to buy anyway. The best part, is that it was cheaper, AND I won’t be stuck with another book sitting around that I won’t really need after this class is over. What isn’t so great, is that my anatomy book and lab manual cost me $300! Damn! I forgot that books were so expensive! Oh well… at least I have it, right? Weirdly, the anatomy teacher hasn’t updated anything on the anatomy class website, so we’ll see where that one goes… onward!

Hope everyone has a great Wednesday… I can’t wait for tomorrow to be over, because I am off on Friday and Monday! Woot!